Common questions

Everything you might ask.

Short, straight answers to the questions we get most. If yours isn't here, WhatsApp or email us any time.

What exactly is an AONE decant?

An AONE decant is authentic designer fragrance transferred from its original bottle into our signature AONE bottle. You get the exact same juice — same house, same formulation — minus the branded packaging and the price that comes with it.

Are the fragrances authentic?

Yes. Every AONE decant contains the original fragrance from the designer house named on the product page. We do not sell dupes, clones, or inspired-by versions.

What does the strength rating mean?

Every fragrance is scored 1 to 5 based on projection and longevity — from Soft (1) to Powerhouse (5). See our Strength guide for a full breakdown of what each level feels like on skin.

How long will my decant last?

Fragrances stay stable for years when stored properly — out of direct sunlight, at room temperature, and with the cap closed. Our bottles are opaque and sealed to protect the juice.

How do you deliver?

We ship across Morocco with cash on delivery. Orders typically arrive in 2–4 business days. Free shipping on orders over 500 MAD. Full details on our Delivery & COD page.

Can I return a decant?

For hygiene and safety reasons, opened fragrances can't be returned. If your order arrives damaged or is not what you ordered, contact us within 48 hours and we'll make it right.

How do I choose if I don't know the fragrance?

Try our Find your scent quiz — it takes about a minute and points you to bottles matched to your taste. Or WhatsApp us and we'll recommend directly.

Do you carry niche houses?

Yes. Our Niche selection covers Middle Eastern classics (Lattafa, Ard Al Zaafaran) as well as rare Western niche (Maison Francis Kurkdjian, Xerjoff, Kilian, Creed, Amouage).

Where are you based?

We're in Morocco. Every order ships from our studio here — no drop-shipping, no third-party fulfillment.

How do I contact you?

WhatsApp, email, or Instagram — see the Contact page for all the details.

Still curious?

Get in touch